Frequently Asked Questions

🌙 About the products

What is CosmoCocoon?
CosmoCocoon is a brand of soft, soothing children's products that help with relaxation, falling asleep and a feeling of safety in the child's room.

What age are the products suitable for?
Our products are suitable for babies, toddlers, and young children. RocketRoo™ and NovaBeam™ galaxy projectors are also popular with teenagers and even adults.

Are the lights safe for children?
Yes. All lights are made of soft, child-friendly silicone , don't get hot, and are designed for safe use in children's rooms.

Can my child operate the light themselves?
Many of our lights have a touch function or simple controls, so children can easily use them themselves.

🔌 Usage & Features

Are the lights rechargeable?
Yes, the CosmoCocoon lights and sleep trainer are rechargeable with a USB-C cable and don't need to be constantly plugged in. The RocketRoo™ and NovaBeam™ galaxy projectors are not rechargeable.

How long does the battery last?
Depending on the model and light mode, the battery lasts an average of 8 to 20 hours .

Can I adjust the brightness?
Yes, several products have multiple light settings or dimming functions for the perfect atmosphere.

Are the products suitable as a night light?
Absolutely. They give off a soft, warm light that's soothing and not distracting while you sleep.

🚚 Ordering & delivery

What are the shipping costs?
At CosmoCocoon you benefit from free shipping .

What is the delivery time?
Orders are typically shipped within 1–2 business days . The expected delivery time is 5–7 business days.

Will I receive a track & trace?
Yes, as soon as your order has been shipped you will receive a track & trace code by email .

🔁 Returns & Warranty

Can I return my order?
Yes, you have a 14-day cooling-off period . The product must be unused and in its original condition.

What if my product is defective?
Please contact our customer service. We always strive for a quick and appropriate solution .

Do the products have a warranty?
Yes, all our products are covered by the legal warranty .

💫 About CosmoCocoon

Why choose CosmoCocoon?
Because we design products that:

  • provide peace and security

  • fit in a modern children's room

  • loved by both parents and children

Can I give CosmoCocoon products as a gift?
Absolutely! Our products are perfect as a baby shower gift, birthday present, or surprise .